What guarantees does Superchips give?

We’re confident that you’ll be impressed with Superchips and so we offer a comprehensive Customer Service Guarantee:

-  a supplementary warranty for complete peace of mind
-  a no-quibble refund* within seven days if not completely satisfied
-  a lifetime guarantee for your Superchips product.

* Less the programming charge. Your statutory rights are not affected.

Our Superchips Warranty

Evidence of Cover
At the Superchip installation date, a current original Warranty provided by the manufacturer of the motor vehicle is required for this guarantee to be operative, and it is a Condition that such Warranty remains in force until its normal expiry date. This Warranty applies only in the event and to the extent that the Manufacturer’s Warranty does not respond.

The Superchips Warranty applies (subject to the Terms & Conditions, available on request) to damage directly caused to the relevant Motor Vehicle arising directly from Mechanical or Electrical Breakdown by reason of failure of the Superchips product installed by a Superchips Authorised Installer (or by the Customer using a bluefin device) during the period of this Warranty.

Summary of cover

Mechanical or Electrical Breakdown:
Being the sudden and unforeseen failure of a component of the Motor Vehicle directly attributable to the operating of the Superchips product, the subject of this Warranty, which has caused the Motor Vehicle to stop working and therefore requiring repair or replacement before normal operation can be resumed.

Period: The Lesser of:
a) 12 months from the date of installation of the Superchips product to the Motor Vehicle by a Superchips Approved Installer; or
b) 30,000 miles as measured on the Motor Vehicle odometer from the date of installation of the Superchips product by a Superchips Approved Installer (or by the Customer using a bluefin device); or
c) the period remaining on the original warranty provide by the Manufacturer of the Motor Vehicle at the time of purchase from new; whichever is the shortest.

The period of cover can be extended until the end of the Manufacturer’s warranty period, details available on request.

Conditions and Limits:
You should be aware that failure by you, the Customer, to observe the Manufacturer’s recommended maintenance procedures will invalidate any claim made. No sum in respect of economic or consequential loss is payable. Use excludes competitions, track days, pacemaking or rallying, and claims are subject to a limit of £10,000.00 in the aggregate in respect of any one vehicle. Normal deterioration or claims as a result of wear and tear are not covered. Superchips cannot be held responsible for modifications to the vehicle which lead to defects.